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Our Team

Real people behind your health plan.

We answer the phone. We read the claims data. We solve problems before they grow. Level Health exists because small employers deserve the same transparency and advocacy that only large companies used to get.

Leadership

Built by people who have been in the trenches.

Our leadership team has decades of experience in benefits, insurance, and employer advocacy and a deep frustration with how the system treats small businesses.

Adam Berkowitz headshot

Adam Berkowitz

Founder and President

After nearly a decade in benefits, Adam saw that small employers deserved a better way to deliver first-class coverage without excessive cost or administrative burden. He founded Level Health to build a model rooted in transparency, advocacy, and practical problem solving.

Dad of four boys and has never picked a bad restaurant.

Kristin Jones headshot

Kristin Jones

VP of Operations

Kristin started as a bedside RN before moving into hospital administration. She now oversees onboarding, renewals, compliance, and member services, making sure every process can scale without losing the human touch.

Fiction reader, outdoor enthusiast, and family-first.

Jake Page headshot

Jake Page

VP of Growth

Jake leads go-to-market strategy and sales. His startup background helps brokers and employers adopt modern benefits designed around $0 care and transparent plan performance.

Husband, dad of three daughters, coach, volunteer, and worship band guitarist.

Member Experience Team

The people you will actually talk to.

Real humans who know your plan and care about getting it right.

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Danielle Hart

Member Experience Lead

Leads member experience with hands-on expertise across account management, enrollments, and benefit guidance.

Yoga lover, thrift store regular, and cat mom to Mochi.

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Rachael Barber

Member Experience Advocate

Brings 15+ years in mental health and education to help members make confident, informed care decisions.

Loves traveling and spending time with family.

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Bailey Connell

Member Experience Advocate

Works directly with members to clarify coverage, connect with specialists, and review cost responsibility before care.

Montana transplant by way of Wyoming. Happiest outdoors with family.

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Katherine Flores Pareja

Member Experience Advocate

Supports members with day-to-day care navigation and plan questions.

Bio details coming soon.

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Lisa Henderson

Member Experience Advocate

Helps members resolve coverage issues, understand benefits, and route care correctly.

Bio details coming soon.

Broker and Account Management

Your partner from quote to renewal.

Most Level Health business comes through broker partners. This team keeps those relationships smooth and accountable.

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Erik Wiggins

Account Management Lead

Leads renewals, reporting, and strategic plan support with a data-driven approach to long-term client outcomes.

Lifelong Blues fan. Enjoys golf, pickleball, and family time.

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Will Hartrich

Account Manager

Focused on strong broker and employer relationships and making sure partners feel supported through each plan cycle.

Family-focused, animal lover, and always up for a round of golf.

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Kayla Ross

Senior Account Manager

Advises on plan design and strategy with more than a decade of benefits experience and carrier relationship management.

Traveler and historical fiction reader. Family-first at home.

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Lauren Carter-Early

Customer Success Manager

Leads implementation for new groups and supports direct member engagement across employer accounts.

Dog walker, pop culture fan, and Beyonce loyalist.

Growth and Revenue Operations

The engine behind every quote and every connection.

From broker development to quoting accuracy, this team keeps Level Health moving with speed and discipline.

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Zach Raymond

Broker Channel Development

Helps brokers and employers move to modern health solutions centered on transparency, control, and cost containment.

Chiefs fan, aviation enthusiast, traveler, and cat owner.

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Brittany Hoyng

Manager of Enablement and Learning

Ensures brokers, members, and internal teams can explain Level Health clearly and confidently.

Mom of three. Coaches sports and leads school volunteer efforts.

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Adriana Pastor

Revenue Ops Coordinator

Turns messy stop-loss data into clean, accurate proposals that brokers can actually use. She's the person double-checking the plan designs, enrollment numbers, and pricing so nothing gets missed before it goes out the door.

Soccer player, Barcelona supporter, and proud dog mom to Olaf the Bichon Frise.

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William Merces

Quote Team

Supports quote development and pricing workflows for broker and employer opportunities.

Bio details coming soon.

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Lorena Ruiz

Quote Team

Lorena leads the quoting process, turning employer data into accurate proposals based on who's enrolled and where they're located. Her attention to detail ensures members get matched with the right provider options for their area.

Bio details coming soon.

We would love to meet you.

Whether you are an employer looking for a better plan, a broker evaluating partners, or a member with a question, our team is ready to help.