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Member Resources

Understanding Your ID Card

Use this interactive guide to learn what each section on your Level Health card means, what numbers providers need, and where to call for help.

Front of Level Health member ID card
Back of Level Health member ID card
Quick Tips

Keep These in Mind

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$0 Care Comes First

Primary care, mental health, labs, imaging, and many prescriptions are available at $0 through approved care pathways.

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Call Before You Go

For specialty care, surgeries, or expensive prescriptions, call Level Health at (877) 426-2162 first.

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Prior Auth Matters

Some services require prior authorization. Missing this step can reduce benefits, so confirm requirements in advance.