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Member Primary Care

Direct Primary Care (DPC)

Activate your DPC access to connect with your care team, get same-day support, and use Rezilient as your first stop for care.

  • Use the activation link below to begin enrollment.
  • Rezilient is the digital front door for Level Health plans.
  • If you need care outside Rezilient, the team helps guide you to other $0 care options in your Level Health plan.
Why DPC First

Start with Rezilient and get guided, connected care faster.

Direct Primary Care is designed to remove friction for everyday care needs and give members a trusted first point of contact for next steps.

24/7

Continuous team access

Members can access care team support through virtual channels and follow-up communication.

$0

Included service pathway

Eligible DPC services are designed around zero-cost member access within plan rules.

Guide

Digital front door model

Rezilient helps route members to additional $0 care options when needs go beyond DPC scope.

Digital front door for Level Health plans
Primary CareRoutine and preventive support
Urgent CareTimely non-emergency access
E-ConsultsSpecialist guidance pathway
NavigationRoute to other $0 options

How to start with Direct Primary Care

Use the activation link first, complete setup, and begin care from your DPC channel for ongoing support and navigation.

  • Open the activation link and complete enrollment.
  • Schedule or start care through Rezilient tools.
  • Use Rezilient first when care questions come up.
  • Ask the team to guide you to other $0 care options when needed.

Activation Link

What’s Included with Rezilient

  • Primary care, urgent care, and specialist e-consults through Rezilient care channels.
  • $0 copay and $0 deductible for included Rezilient services.
  • Same-day and next-day appointment availability in many cases.
  • 24/7 messaging access to your care team.
  • Care options include CloudClinic visits and at-home telehealth support.

How to get started

1. Open the activation link. Use the direct activation URL to begin DPC enrollment.
2. Complete your setup details. Follow the prompts to verify your identity and member information.
3. Schedule or start care. Once activated, use your DPC access for routine care and guidance.
4. Use Rezilient as your first touchpoint. If you need services outside Rezilient’s scope, their team can help route you to other $0 care options in your Level Health plan.

Need help? If activation does not work as expected, contact your member support team at (877) 426-2162.